Rhode Island, statewide
NEMT and Wheelchair Transportation in Rhode Island
Carry On Services drives Rhode Island as well as Massachusetts. Book wheelchair transportation, NEMT or a senior ride in Providence, Warwick, Cranston, Pawtucket and beyond.
★★★★★ Rated 5.0 on Google
5.0
Google rating
4:00 am
Weekday start
MA + RI
Two-state coverage
10% off
Dialysis and PT rides
The short answer
Carry On Services provides non-emergency medical transportation across Rhode Island, including wheelchair transportation and rides for passengers who walk.
The service is door-to-door, with help at the home and inside the destination.
- Call (855) 638-2568 Monday to Friday, 4:00 am to 5:00 pm, or book online.
- Rides outside our operating radius need 72 hours' notice, so book early for Rhode Island trips.
NEMT in Rhode Island, statewide
Our offices
Our main office is in Braintree, MA, and our satellite office is in Fall River, MA. We serve Rhode Island from there and have no Rhode Island location.
The same service
Rhode Island riders get the same service as Massachusetts riders: wheelchair and ambulatory passengers, help with stairs, and a driver who stays with you inside the destination.
Treatment rides
We offer dialysis, physical therapy and chemotherapy rides, and dialysis and physical therapy rides get 10% off.
Coverage
Cities and towns we serve in Rhode Island
We serve the whole state. These four cities are named here to make booking easy, and you can book from any address in them.
Pickups outside these cities are welcome too. Enter the address on the booking page, or call if you are unsure it is inside our operating radius.
How it works
Rhode Island hospitals you can book a ride to
These are examples of destinations, not partners. Rides are booked by address, so any hospital, clinic or treatment center is a valid destination.
Rhode Island Hospital
In Providence, the state's only Level I trauma center.
The Miriam Hospital
At 164 Summit Avenue, Providence.
Women & Infants Hospital
In Providence.
Kent Hospital
In Warwick.
Roads and cities across the state
Interstate 95
Rhode Island's major thoroughfare.
Interstate 295
Loops west of Providence and connects to Massachusetts.
Route 37
In Warwick, the Lincoln Avenue Freeway.
Cranston
Lies west of I-295 in part.
Pawtucket
Sits on the US 1 corridor.
Any pickup
Give us the exact address and the entrance you want.
Where to find us
Booking a Rhode Island ride from our Massachusetts offices
Because we serve Rhode Island from Massachusetts, planning ahead matters more than for a Braintree or Fall River pickup.
We confirm your address is inside our operating radius and tell you if the 72-hour notice applies.
- Call or book as early as you can, and give us the date
- Give the full pickup address and ZIP code
- Name the hospital, clinic or center and the entrance
- Say whether the passenger uses a wheelchair or walks
- Mention stairs, an animal or a caregiver traveling along
Once the ride is booked, everything else works like any other Carry On trip.
The state program and a private ride, side by side
Rhode Island runs a state NEMT program through a broker called MTM Health. It serves eligible Medicaid recipients and older residents in the Elderly Transportation Program.
Carry On is a separate, private service.
You can use the state program for routine trips and book us when you need door-to-door help.
Check the MTM Rhode Island page for current eligibility.
Senior ride service in Rhode Island
Older riders often need more than a curb drop-off.
Real difference
A driver who walks you to the door, helps with stairs and stays with you at the clinic.
Family booking
Family can book for a parent and choose the pickup time.
Learn more
Read our senior transportation page.
Full service
See medical transportation for the full service.
Wheelchair transportation near you in Rhode Island
Searches like “NEMT near me,” “wheelchair transport near me” and “disabled transportation near me” all lead to the same question: can a driver reach my address?
For Rhode Island, the answer depends on the pickup address and the date.
01
Enter your address
Use the booking page, or call (855) 638-2568.
02
Add the destination
If you are looking for a medical cab near me in Providence or Warwick, tell us where you are going too.
03
Get confirmation
We confirm the ride before you commit.
Help for families and facilities in Rhode Island
Family bookings
Families often book rides for a parent who lives in Rhode Island, and care staff can book for residents.
What to give us
Give us the pickup address, the destination and the time, and mention any help the passenger needs.
On the ride
Our drivers help with stairs and inside facilities, and rides are animal-friendly for service animals and emotional support animals.
How it works
How to book a ride in Rhode Island
01
Tell us the trip
Choose wheelchair or ambulatory, one-way or round-trip, and enter the Rhode Island pickup, destination and time.
02
Check the estimate
The cost estimate appears before you confirm. Cancel anytime.
03
Be ready at the door
Your driver meets you, helps you into the vehicle and stays with you to the destination.
Payment
Ways to pay
Insurance
Medicaid, Medicare and private insurance.
Waiver clients
ABI/MFP Waiver.
Workers' comp
Workers' compensation.
Cash and cards
Cash, debit and credit cards.
Where to go next
Our services
Read more about private transportation and our wheelchair training course.
Where we drive
See the full list of areas we serve.
Helpful guides
Two guides may help: MassHealth transportation benefits and does Medicare cover non-emergency medical transportation.
Questions
Frequently Asked Questions
10 short answers before you book.
Does Carry On have an office in Rhode Island?
No. We serve Rhode Island from our Massachusetts offices in Braintree, (855) 638-2568, and Fall River, (508) 642-3995. Rides are still booked online or by phone, and drivers meet you at your door.
How much notice do you need for a Rhode Island ride?
Rides outside our operating radius need 72 hours’ notice, and some Rhode Island trips may fall outside it. Book as early as you can and call (855) 638-2568 if you need to confirm the timing.
What is the state's NEMT program and how do I use it?
Rhode Island’s program is run by MTM Health for eligible Medicaid recipients and for residents 60 and older in the Elderly Transportation Program. MTM asks you to call at least two business days before your appointment, at 1-855-330-9131.
When is a Carry On ride a better fit than a state-arranged ride?
Consider us when you need door-to-door help, want to set the exact pickup time, or your appointment is too soon for routine scheduling. Check your eligibility for the state program first, since it may suit routine trips.
Can I ride from Rhode Island to a Massachusetts hospital?
Yes. We serve both states, so a Rhode Island resident can book a ride to a Massachusetts hospital and the other way round. Enter both addresses on the booking page and check the cost estimate.
Do you serve Warwick, Cranston and Pawtucket?
Yes. We serve Warwick, Cranston and Pawtucket along with Providence and the rest of the state. Enter the pickup address on the booking page. If it is near the edge of our radius, call and we will confirm.
Which Rhode Island hospitals can I book a ride to?
You can book a ride to any Rhode Island hospital or clinic, including Rhode Island Hospital, The Miriam Hospital, Women & Infants Hospital and Kent Hospital. Give us the department and the entrance you want.
How do I find NEMT near me in Rhode Island?
Enter your address on the booking page or call (855) 638-2568, and we will tell you if the ride fits our radius. Searching “NEMT near me” shows companies close by, but what matters is the pickup address.
Does the free membership apply to Rhode Island rides?
A free membership saves 10% on private-pay rides. Ask when you book whether your Rhode Island trip qualifies, and call (855) 638-2568 if you would like to join before your first ride.
Are Rhode Island rides door-to-door too?
Yes. Every Carry On ride is door-to-door, with help at the home, help with stairs and help inside facilities. That is the same wherever in Rhode Island or Massachusetts the trip starts.