Braintree, Massachusetts
NEMT and Wheelchair Transportation in Braintree, MA
Braintree is where Carry On Services is based. Book a wheelchair van or a non-emergency medical ride from the town where our main office sits.
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4:00 am
Weekday start
MA + RI
Two-state coverage
10% off
Dialysis and PT rides
The short answer
Carry On Services provides medical transportation in Braintree, MA, including wheelchair van rides and rides for passengers who walk.
Every trip is door-to-door, with help at the home and inside the destination.
- Our main office is at 25 Braintree Hill Office Park, #200, Braintree.
- Call (855) 638-2568 Monday to Friday, 4:00 am to 5:00 pm, or book online.
- You see a cost estimate before you confirm.
A wheelchair van in Braintree that starts at your door
When you book a wheelchair van, the driver comes to the door instead of the curb.
Steps in the way
If steps are in the way, our specialized equipment helps you down them safely. Drivers also help inside facilities.
Ambulatory riders
Ambulatory passengers get the same door-to-door help, into the building and to the right desk, then again for the trip home.
Animals welcome
Service animals, emotional support animals and well-behaved pets are welcome.
Cancel anytime
Plans change, and you can cancel anytime.
Medical transportation from our home town
From Braintree you can book dialysis, physical therapy and chemotherapy rides, specialist visits and follow-up trips after a hospital stay.
Discount
Dialysis and physical therapy rides get 10% off.
Home town
Our main office is here, in the same town as your pickup.
More coverage
See all areas we serve for the rest.
Getting around Braintree
Braintree station
At Ivory and Union Streets, the southern end of the Red Line's Braintree branch. The station is fully accessible.
Commuter rail
Braintree station is also a stop on the Fall River/New Bedford and Kingston commuter rail lines.
By road
I-93, Route 1 and Route 3 run together as the Southeast Expressway before splitting in Braintree.
Where routes split
Route 3 heads south toward Cape Cod. I-93 and Route 1 head west toward Route 128.
Other roads
Routes 37 and 53 are the other principal roads.
South Shore Plaza
The South Shore Plaza is a listed point of interest in the town.
Every kind of trip
South Shore trips from Braintree
NEMT and wheelchair transportation: what is the difference?
NEMT
Non-emergency medical transportation, a scheduled ride to an appointment for someone who does not need an ambulance.
Wheelchair transportation
Describes the vehicle and the help a wheelchair user needs.
In Braintree
The two usually go together, a scheduled door-to-door medical ride in a wheelchair van.
Not sure
Our guide to ambulance vs non-emergency medical transportation explains the line.
Emergency
Call 911. Our rides are for planned appointments, not urgent care.
Every kind of trip
Braintree trips people book
Braintree is a town of about 39,000 people and part of the South Shore Coalition. Riders here book many different kinds of trips.
- Doctor visits and specialist appointments
- Dialysis, physical therapy and chemotherapy rides
- Rides home after a hospital or rehab stay
- Errands and shopping trips
- Family events, through our private transportation service
If a trip is not medical, it is still a ride we can arrange. Ask when you call.
Where we go
Your Braintree hospital and clinic destinations
South Shore Hospital
A 396-bed hospital in neighboring Weymouth, and one of the destinations you can book from Braintree.
Boston hospitals
Boston's Longwood and downtown hospitals are the other common direction.
Clinics and facilities
We also drive to physical therapy clinics, dialysis centers, doctors' offices, rehab centers and nursing homes.
Confirming the entrance
Tell us the address and the department, and the driver will confirm the entrance. See our guide to what to look for before you book.
Visit or call our Braintree office
Wheelchair van basics for first-time riders
Rolling on
A wheelchair van is built so the chair can roll on and be fastened to the vehicle.
Tie-downs and seat belt
The chair is held with four tie-down points, and the passenger wears a seat belt attached to the vehicle, not to the chair.
Not just a taxi
Wheelchair transportation is not just a taxi with a ramp. Securement is the core of our wheelchair training course.
Walking riders
Passengers who walk book as ambulatory. Tell us which fits when you book, and ask about anything you are unsure of.
Tips for planning a Braintree medical ride
Good planning takes the stress out of the day. These habits help every Braintree passenger.
- Book as soon as you know the appointment time
- Give the exact door or entrance, not just the building name
- Mention stairs, narrow hallways or long walks to the curb
- Tell us if a caregiver or an animal is traveling too
- Keep (855) 638-2568 saved in your phone for changes on the day
How it works
How to book a ride in Braintree
01
Share the trip
Choose wheelchair or ambulatory, one-way or round-trip, and enter the pickup, destination and time.
02
Confirm the estimate
You see the cost estimate first. You can cancel anytime.
03
Meet the driver at the door
The driver helps you into the vehicle and stays with you to the destination.
Payment
Ways to pay
Insurance
Medicaid, Medicare and private insurance.
Waiver clients
ABI/MFP Waiver.
Workers' comp
Workers' compensation.
Cash and cards
Cash, debit and credit cards.
What we do
Related services for Braintree families
Our services
Each service has its own page: non-emergency medical transportation, senior transportation and private transportation for family events.
For caregivers
If you care for someone at home, our wheelchair training course teaches safe securement.
Medicare question
Some families also ask whether Medicare covers non-emergency medical transportation.
Questions
Frequently Asked Questions
10 short answers before you book.
Is your main office in Braintree?
Yes. Our main office is at 25 Braintree Hill Office Park, #200, Braintree, MA 02184. Call (855) 638-2568 before you plan a visit.
Can you pick up near the Braintree Red Line station?
Yes. Enter the street address where you want to be picked up, such as a corner near Ivory and Union Streets, and the driver meets you there. Tell us if there are steps or a long walk to the curb.
Which hospitals can I book a ride to from Braintree?
You can book a ride to South Shore Hospital in neighboring Weymouth, and to Boston hospitals along the Southeast Expressway. Add the hospital, department and entrance on the booking page, and check the cost estimate before you confirm.
What should I do in an emergency instead of booking a ride?
Call 911. Carry On Services provides non-emergency rides to planned appointments, and an ambulance is the right choice when a situation is urgent. Our guide to ambulance vs non-emergency transportation explains the difference.
Can you take me shopping at South Shore Plaza in a wheelchair?
Yes. Rides are not limited to medical visits, so shopping and errands at South Shore Plaza can be booked as a one-way or round-trip ride. Give us the entrance you prefer.
Can a relative in another state book a ride for a parent in Braintree?
Yes. Anyone can book for the passenger with the pickup address, destination and time. Use the booking page, or email support@carryonservicesinc.com. A relative who wants a phone conversation can call (855) 638-2568.
Do you serve towns near Braintree, like Weymouth, Rockland and Brockton?
Yes. We serve Braintree, Weymouth, Rockland and Brockton, along with Quincy, Boston and towns across Massachusetts and Rhode Island. Rides outside our operating radius need 72 hours’ notice.
Should I call the Braintree number or the Fall River number?
Call (855) 638-2568 for any ride. The Fall River office, (508) 642-3995, is our satellite office. Our lines are open Monday to Friday, 4:00 am to 5:00 pm.
Can a well-behaved pet ride with me from Braintree?
Yes. Our rides are pet-friendly and animal-friendly, which covers service animals, emotional support animals and well-behaved pets. Mention the animal when you book so the driver is ready.
Where can my family learn safe wheelchair securement?
Through our wheelchair training course, which covers safe securement. Ask about it on the training line, 774-528-5780, or read the course page for what it covers.